Terms & Conditions
Please read these terms carefully before using the Nexord platform.
Acceptance of Terms
By accessing or using the Nexord platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.
Service Description
We provide tools for shift scheduling, staff communication via WhatsApp, employee document storage, and administrative management.
- Shift scheduling and management tools
- WhatsApp-based staff communication
- Employee compliance document storage
- Administrative management features
- Shift response tracking in the dashboard
User Responsibilities
Employers are responsible for ensuring employee consent and the accuracy of all information provided.
- Obtain proper employee consent for communications
- Ensure accuracy of all provided information
- Maintain confidentiality of account credentials
- Comply with applicable employment laws
- Provide accurate shift and scheduling information
Acceptable Use
You may not use the platform to send spam, abusive content, or material that violates WhatsApp policies or applicable laws.
- No spam or unsolicited messages
- No abusive, harassing, or threatening content
- Compliance with WhatsApp Business Policy
- No illegal activities or content
- Respect intellectual property rights
Messaging Disclaimer
Message delivery depends on WhatsApp availability and user connectivity. We do not guarantee delivery times.
- Delivery subject to WhatsApp service availability
- User connectivity may affect message receipt
- No guaranteed delivery times
- Best-effort message delivery
- Read receipts depend on user settings
- WhatsApp delivery fees are billed at cost by meta directly to your WhatsApp business account.
Termination
We reserve the right to suspend or terminate accounts that violate these Terms.
- Violation of terms may result in suspension
- Account termination for serious breaches
- Right to refuse service to any user
- Data retention subject to legal requirements
- Notice of termination where applicable
Limitation of Liability
The service is provided 'as is.' We are not liable for indirect damages or lost revenue.
- Service provided 'as is' without warranties
- No liability for indirect or consequential damages
- Limitation on liability to fees paid
- Service interruptions not our liability
- Third-party service dependencies
Important Notice
These terms constitute a legally binding agreement. By using Nexord, you acknowledge that you have read, understood, and agree to be bound by these terms.
Questions About Terms?
Contact our legal team for any questions or concerns
© 2026 Nexord Ltd. All rights reserved.
These terms were last updated on January 15, 2026 and apply to all users of the Nexord platform.