Your privacy matters
We're committed to protecting your data and being transparent about how we use it.
Our Commitment to Privacy
At Nexord, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our platform.
Information We Collect
We collect employer and employee contact details, messages, shift responses, documents, and usage data to provide and improve our services.
- Contact information (names, email addresses, phone numbers)
- Communication data (messages, shift responses, notifications)
- Usage data (platform interactions, feature usage)
- Documentation (shift records, employee certifications)
How We Use Information
Data is used to operate the platform, deliver messages via WhatsApp, improve services, and provide support.
- Platform operation and maintenance
- WhatsApp message delivery
- Service improvement and analytics
- Customer support and communication
WhatsApp Integration
Messages are delivered using the official WhatsApp Business API. Employees must opt in to receive communications.
- Official WhatsApp Business API integration
- Opt-in consent required for all communications
- End-to-end encrypted message delivery
- Compliance with WhatsApp policies
Data Security
Data is stored securely using industry-standard security practices and role-based access.
- Industry-standard encryption
- Role-based access control
- Regular security audits
- Secure data storage practices
Data Sharing
We do not sell personal data. Data is shared only with service providers required to operate the platform.
- No selling of personal data
- Limited sharing with essential service providers
- Strict data protection agreements
- Transparent data processing
Your Rights
You may request access, correction, or deletion of your data where applicable.
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion
- Right to data portability
Privacy Questions?
Contact our privacy team for any concerns or requests
© 2026 Nexord Ltd. All rights reserved.
This privacy policy applies to all Nexord services and products.