Frequently Asked Questions
Everything you need to know about using Nexord.
We help employers manage shift scheduling, staff communication, and document sharing all through WhatsApp.
No. Employees receive shifts and messages directly through WhatsApp.
Employees receive a shift notification on WhatsApp and can accept or decline instantly. Their response is tracked in the admin dashboard.
Yes. You can send broadcast messages to all employees or direct messages to specific individuals.
Yes. We use the official WhatsApp Business API and follow WhatsApp’s messaging guidelines.
Yes. WhatsApp delivery fees are billed at cost by Meta directly to your WhatsApp Business account.
This gives you complete ownership of your WhatsApp Business Account and direct access to Meta's official pricing. It also means we never add a markup to your messaging costs.
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